Shipping policy
Shipping Details
At Baltrix, we strive to deliver your orders as quickly and reliably as possible. If you have any shipping-related questions, please contact us at support@Baltrix.store.
Processing Time
All orders are processed within 1–3 business days after payment is confirmed. Orders are not processed or shipped on weekends or public holidays.
Shipping Times
| Destination | Estimated Delivery Time |
|---|---|
| Australia | 5–10 business days |
| United States | 7–14 business days |
| United Kingdom | 7–14 business days |
| Europe | 10–18 business days |
| Rest of the World | 10–21 business days |
Shipping Costs
Shipping costs are calculated at checkout based on your location and the weight of your order. We may offer free shipping promotions from time to time — keep an eye on our store for updates!
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your shipment through our carrier’s website.
Customs and Duties
International orders may be subject to customs fees, import duties, or taxes imposed by your country. These charges are the responsibility of the customer and are not included in our product prices or shipping fees.
Lost or Delayed Packages
If your package appears to be lost or significantly delayed, please contact us at support@Baltrix.store and we will do our best to assist you. Please note that we are not responsible for delays caused by customs or circumstances beyond our control.
Incorrect Address
Please ensure your shipping address is correct before placing your order. Baltrix is not responsible for orders delivered to an incorrect address provided by the customer. If you notice an error, contact us immediately at support@Baltrix.store.
Contact Us
For any shipping inquiries, reach out to our team at support@Baltrix.store and we’ll be happy to help.