Shipping policy

Shipping Details

At Baltrix, we strive to deliver your orders as quickly and reliably as possible. If you have any shipping-related questions, please contact us at support@Baltrix.store.

Processing Time

All orders are processed within 1–3 business days after payment is confirmed. Orders are not processed or shipped on weekends or public holidays.

Shipping Times

Destination Estimated Delivery Time
Australia 5–10 business days
United States 7–14 business days
United Kingdom 7–14 business days
Europe 10–18 business days
Rest of the World 10–21 business days

Shipping Costs

Shipping costs are calculated at checkout based on your location and the weight of your order. We may offer free shipping promotions from time to time — keep an eye on our store for updates!

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your shipment through our carrier’s website.

Customs and Duties

International orders may be subject to customs fees, import duties, or taxes imposed by your country. These charges are the responsibility of the customer and are not included in our product prices or shipping fees.

Lost or Delayed Packages

If your package appears to be lost or significantly delayed, please contact us at support@Baltrix.store and we will do our best to assist you. Please note that we are not responsible for delays caused by customs or circumstances beyond our control.

Incorrect Address

Please ensure your shipping address is correct before placing your order. Baltrix is not responsible for orders delivered to an incorrect address provided by the customer. If you notice an error, contact us immediately at support@Baltrix.store.

Contact Us

For any shipping inquiries, reach out to our team at support@Baltrix.store and we’ll be happy to help.